Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase. Please read our refund policy carefully:

  1. Eligibility for Refunds

    • Products must be returned within 30 days of delivery.

    • Items must be unused, in their original packaging, and in the same condition as received.

  2. Non-Refundable Items

    • Wigs and hair products that have been opened or used.

    • Sale or clearance items.

  3. Process for Refunds

    • Contact our customer support team at [email/contact details] to initiate a return.

    • Provide proof of purchase and a reason for the return.

    • Once approved, refunds will be processed within 7-10 business days.

  4. Shipping Costs

    • Customers are responsible for return shipping costs unless the item is defective or incorrect.